Returns & Exchanges

We want you to love your TUSHY experience, which is why we offer a 60-day risk-free trial on all our bidets. If you are not completely satisfied with your purchase, you can return it for a full refund within the trial period.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to start the process.

2

Package Your Item

Place the product in its original packaging or a secure shipping box to ensure it is protected during transit.

3

Print and Attach Label

Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your package.

4

Drop Off and Refund

Hand your package to the designated carrier; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing