Frequently Asked Questions

Everything you need to know about upgrading your bathroom experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy?

We offer a 60-day risk-free trial. If you are not completely satisfied with your purchase, you can return it within 60 days for a full refund, minus shipping costs.

Will this fit my existing toilet?

Our products are designed to fit most standard North American toilets, including both round and elongated models. Check our compatibility guide for specific dimensions.

Do I need a plumber for installation?

No professional plumbing is required. Our products are designed for DIY installation and usually take less than 10 minutes to set up with the included tools.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options through Affirm or Klarna.

Does my purchase come with a warranty?

Yes, every unit comes with a standard 1-year limited warranty covering any defects in materials or workmanship.